January 18, 2015
Big problems for Motorola after their last smartphone model, the Nexus 6 brought some big problems for their customers. The 6 inch phablet designed to make competition to iPhone 6 Plus and Galaxy Note 4 has some problems with the back case. The idea is that many customers reported this and the situation looks a bit worrying for Motorola. So what can they do? For the moment, they didn’t deliver any certain solution so let us wait and see.
Many customers have the problem
The company stated that they found out about these problems but they appeared only at a few devices. In reality it looks like much more customers complaint about this fact and the idea is that they can’t tell exactly when the back case fells of. Some reported that it falls immediately after taking the smartphone out of the box, other claimed that this happened only after a few weeks from the purchase of the phone. So, no exact date, not an exact time period, but the problem is the same and it looks like a major one!
Motorola is replacing the smartphones
The cause of the defect was not solved until now, but Motorola immediately replaced all the smartphones of the customers which made a complaint and asked this. However, others don’t mind so much and have simply covered their phones with a thermoplastic polyurethane case because they think any replacement would have the same problem anyway.